Last conversation — Ziply Fiber
Conversation
cnv_18b46cb58f3594ea0a212ac6 · fetched live from Airmeez harness| Visitor | Maria · +1 425-555-0142 |
|---|---|
| Channel | voice |
| Status | active |
| Engaged | No |
| Taken over by | No human takeover |
| Started | Aug 19, 2026, 2:42:54 PM |
| Last activity | Aug 19, 2026, 2:42:55 PM |
| Duration | 1s |
| Messages | 2 |
| Agent | ziply-expert |
| Verification | none |
| Account | ZF-100294 |
| Call id | cleanup-verify |
Visitor —
[Call connected. Greet the caller and open the conversation.]
ziply-expert —
Thank you for calling Ziply Fiber. Hi Maria, I can see there's a known outage affecting your address right now — a contractor cut a fiber line during boring work on 228th Street SE, and it's affecting 412 homes. The current estimate to restore is about 2 hours, around 9:47 AM. What can I help you with today?