Last conversation — Ziply Fiber
Conversation
cnv_bfbd7aaf805772e70bb61afc · fetched live from Airmeez harness| Visitor | Darryl · +17097492101 |
|---|---|
| Channel | voice |
| Status | active |
| Engaged | Yes |
| Taken over by | Escalated to a human |
| Started | Aug 19, 2026, 3:48:34 PM |
| Last activity | Aug 19, 2026, 3:48:50 PM |
| Duration | 16s |
| Messages | 5 |
| Agent | ziply-expert |
| Verification | none |
| Account | ZF-900118 |
| Call id | v3:Oq6zUoaZ0p8fXzXcuKXQ5PERBUu2k4szLTwCGoiObN9BLxBp3FO7hQ |
Visitor —
[Call connected. Greet the caller and open the conversation.]
ziply-expert —
Thank you for calling Ziply Fiber. Hi Darryl — I can see an outage affecting your address right now. A contractor cut a fiber line during — [cut off here: the caller interrupted and heard no more of this reply]
Visitor —
I actually would just like to talk to an agent.
ziply-expert —
I can connect you to a live agent right now.
ziply-expert —
I am connecting you to a live agent now. Please hold.